Terms of Service

Last updated: March 2026

1. About Our Service

Tirupati Sure Homestays is an information platform that connects pilgrims with verified homestay properties in Tirupati. We are NOT a booking platform - we facilitate direct contact between guests and property owners.

2. Our Role

We provide:

  • Verified property listings with accurate information
  • Direct owner contact details (phone, WhatsApp)
  • Reviews and ratings from past guests
  • Helpful guides and tools for pilgrims

We do not:

  • Process bookings or payments
  • Guarantee availability
  • Handle disputes between guests and owners

3. Property Information

While we verify all properties personally, we cannot guarantee:

  • Real-time availability
  • Current pricing (owners may change prices)
  • Ongoing maintenance of standards

Always confirm details directly with property owners before traveling.

4. User Responsibilities

When using our platform, you agree to:

  • Provide accurate information in inquiries
  • Communicate respectfully with property owners
  • Verify details before making commitments
  • Follow property rules during your stay

5. Booking & Payments

All bookings and payments are between you and the property owner. We recommend:

  • Getting confirmation in writing (WhatsApp/SMS)
  • Clarifying cancellation policies
  • Using secure payment methods
  • Keeping payment receipts

6. Limitation of Liability

Tirupati Sure Homestays is not liable for:

  • Issues arising from your stay
  • Disputes with property owners
  • Inaccurate information from third parties
  • Changes in property conditions

7. Intellectual Property

All content on this website (text, images, logos) is owned by Tirupati Sure Homestays. You may not reproduce without permission.

8. Reviews & Content

By submitting reviews, you grant us permission to publish them. Reviews must be:

  • Honest and based on actual experience
  • Free from offensive language
  • Not promotional or spam

9. Modifications

We may modify these terms at any time. Continued use of our platform constitutes acceptance of updated terms.

10. Contact

For questions about these terms:

  • Email: legal@tirupatisurehomestays.com
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